— Name:Ice and Snow Manor
— Recommended Age: Over 14
— Assembly Time: 2-3 days
— Finish Size: 32x27x31cm
— Weight: 2.5 KG
— Include LED Light,Dust Cover and Music Box
— Detailed colored instructions in English.
💕 Note 💕
1. Glue and batteries are not included, because air transport is not allowed, please prepare by yourself. You prepare alcohol hand glue and 2 AAA batteries in advance.
2. This is NOT a finished product and requires patience to assemble according to the instructions.
3.If you have any questions, please contact CUTEBEE, we will try to help you.
4.This is a product shipped from Chinese warehouse. Due to the logistics system, it does not support delivery to Alaska, Hawaii and Guam in the United States. Please do not add this product to customers in the corresponding regions.
Refund Returns and cancellations
Cancellation can be requested at any time within 24 hours of purchase
1. If the package is more than 90 days from receipt, the order will not support returns and refunds.
2. Parcels are generally delivered within 30 natural days, but the correct time frame for international parcels cannot be guaranteed. Therefore, if the package is still in transit within 30 natural days from the date of shipment, you cannot apply for a refund on the basis that the package has been in transit for too long.
3. If the package is damaged by logistics, please contact customer service within 2 days after the package is signed for receipt. Customer service will deal with it within 24 hours.
4. If the buyer does not want the package for his own reasons or thinks that the package does not meet his expectations, please contact the customer service within 7 days after signing for the package for return and refund, and the return postage will be borne by the buyer.
5. If the package has not been delivered for more than 35 days, please contact the customer service. If the customer service verifies that the package is lost, the seller will refund the buyer, and the buyer will generally receive the refund within 24 hours.
6. All returned packages shall not be sent back to the original delivery address, please contact customer service before returning, customer service will send the correct return address.
7. The seller will process the returned parcel within 2 days after receiving it. If the parcel is intact and undamaged, the buyer will receive the refund within 24 hours after the seller processes it. If the item is not returned in its original condition, the buyer shall be responsible for any loss of value.
Questions about your order?
If you have any problem with your order, you can contact customer service in the dialog box in the lower right corner or send an email to email@example.com.
Shipped within 3 working days.
United States: 5-15 days ,
United Kingdom: 5-15 days,
Canada: 15-25 days.
Russia: 6-12 days ,
Most EU countries: 8-20 days.
Parcel inquiries can use this website: https://www.17track.net/zh-cn!
All countries have to pay the freight, you can check the shipping cost you need to pay on the shopping cart page!
All countries that can be shipped, taxes and fees are borne by the seller.
The last item in the product page description describes whether the product is shipped from a Warehouse in China. Due to the logistics system, the products delivered from the Warehouse in China cannot be shipped to Alaska, Hawaii and Guam in the United States. Please do not add the products to the shopping cart in the corresponding regions, otherwise, the purchase of products in the overseas warehouse will be affected.